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Noticeboard


PRESCRIPTIONS NO LONGER ROUTINELY PRESCRIBED

The NHS spends approx. £569 million on prescriptions for medicines which could be purchased over the counter for a pharmacy. at a lower cost tan that which  would be incurred by the NHS.

In line with guidance from NHS  England the Brighton & Hove and High Weald Lewes Havens CCGs are recommending GPs will no longer routinely prescribe medicines for common conditions which can be bought over the counter. For more information please see link :

https://www.brightonandhoveccg.nhs.uk/sites/btnccg/files/Advice%20for%20patients.pdf


THE MENOPAUSE AND HRT

The menopause and HRT has had a lot of mention in the press in the past few weeks. For up to date and in depth information please click on this link to the Women's Health Concern website. This website is the patient arm of the British Menopause Society (BMS). They provide a confidential, independent service to advise, reassure and educate women of all ages about their gynaecological and sexual health, wellbeing and lifestyle concerns. They offer unbiased information – by telephone, email, printed factsheets, online and through symposia, seminars, meetings and in workshop's such as Living and loving well beyond 40…


SELF REFERRAL FOR PHYSIOTHERAPY INFORMATION

Patients can now self refer for physiotherapy without seeing a GP. Please click on this link for information: 

Physio Self Referral 

To complete the referral form please click: Referral Form


SELF REFERRAL FOR MENTAL HEALTH INFORMATION

The Wellbeing Service

The Wellbeing Service provides access to one-to-one talking therapies such as CBT, group therapy e.g. for managing stress and online guided self-help.  Click the link below to fill out a self referral form:

Click: Mental Health Self Referral

Guided Self-Care

Adults experiencing mild to moderate depression and anxiety can self-refer for guided self-help from a psychological wellbeing practitioner.

Click: Silver Cloud

Mental Health Rapid Response Service

If you feel you are not able to keep yourself safe, and do not need immediate medical assistance, you should contact the Mental Health Rapid Response Service which is able to offer immediate support:

 Call: 03003 040078 (24 hours a day, 7 days a week)

Samaritans

Call: 116 123 (free number) or 01273 772277
Click: Brighton and Hove Samaritans
Visit: Samaritans, Dubarry House, Newtown Road, Hove,BN3 6AE

Sussex Mental Health Helpline

The Sussex Mental Healthline is a telephone service offering support and information to anyone experiencing mental health problems including stress, anxiety and depression. The service is also available to carers and healthcare professionals

Call: 03005 000101 (17:00 - 9:00 Monday to Friday and 24 hours at weekends and Bank Holidays)

Practice Policies

Confidentiality & Medical Records

Locked blue folderThe practice complies with data protection and access to medical records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.

Freedom of Information

Information about the General Practioners and the practice required for disclosure under this act can be made available to the public. All requests for such information should be made to the practice manager.

Access to Records

In accordance with the Data Protection Act 1998 and Access to Health Records Act, patients may request to see their medical records. Such requests should be made through the practice manager and may be subject to an administration charge. No information will be released without the patient consent unless we are legally obliged to do so.

Privacy Notice - Direct Care (routine care and referrals).

Please read this Privacy Notice to learn how the Practice will use Patient Identifiable Data according to the New General Data Protection Regulations (GDPR).  It describes the requirements of General Practice, what data is collected and your options for opting out of the collection if you choose:

Direct Care   CQC    Emergency   National Screening   Payments   Summary Care

Digital   Public Health   Risk   Safeguarding

Complaints

Customer service formWe make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice manager who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception.

Violence Policy

The NHS operate a zero tolerance policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in order to safeguard practice staff, patients and other persons. Violence in this context includes actual or threatened physical violence or verbal abuse which leads to fear for a person’s safety. In this situation we will notify the patient in writing of their removal from the list and record in the patient’s medical records the fact of the removal and the circumstances leading to it.



 
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