Patient Letter regarding Closure of St Luke’s Surgery

Dear Patient,

Change to GP service – transfer to Saltdean and Rottingdean Medical Practice

We are writing to let you know about upcoming changes to your GP services, which will ensure you continue to receive high quality primary care now and in the future.

As you may already be aware, St Luke’s Surgery does not have a permanent GP. After careful consideration, Sussex Primary Care, which currently runs St Luke’s Surgery, has taken the decision to transfer all St Luke’s patients to Saltdean and Rottingdean Medical Practice.

Saltdean and Rottingdean Medical Practice is located in the same building as St Luke’s at Grand Ocean in Longridge Avenue, so you will continue to receive care in the same location.

You do not need to do anything; your registration will automatically transfer over, as will your patient records. This will take place on Wednesday 1 June 2022.

As a patient at Saltdean and Rottingdean Medical Practice, you will be able to receive care from the permanent GPs based at Saltdean surgery. You will also have a choice of male and female GPs and access to a wider range of services.

St Luke’s practice is open and, from now until the transfer, you will continue to be able to access appointments. Please bear with us while we undertake this transition process.

Questions and suggestions

We understand that you may have suggestions or questions about these changes. Some of these may be answered in the Frequently Asked Questions (FAQs) displayed on our website here: https://www.stlukessurgerysaltdean.nhs.uk/

Alternatively, if you would like to get in touch with us, please contact us either:

Please do not include personal medical information/clinical requests in any correspondence.

We are also offering two engagement sessions, where you will have the opportunity to ask questions. The details are as follows:

  • Wednesday 20 April 20, 1pm – 2pm, by video conference. Please visit our website for a link to join the conference: stlukessurgerysaltdean.nhs.uk
  • Tuesday 26 April 26, 30pm – 7.30pm at the surgery (Because of Covid, places for this session are limited; to book a time slot please visit the practice website www.stlukessurgerysaltdean.nhs.uk or call the practice to arrange a time).

Choice of surgery

In addition, if you would prefer to transfer to an alternative surgery other than Saltdean and Rottingdean, please refer to this list of GPs in Brighton and Hove and contact them directly: www.nhs.uk/services/trusts/gps/defaultview.aspx?id=89595.

Accessibility

If you need this letter in a different format, such as easy read or braille, or if you require translations into community languages, please contact the Clinical Commissioning Group Public Involvement team on sxccg.comms@nhs.net

Yours faithfully,

 

St Luke’s Surgery