Welcome to St. Luke's Surgery
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations
PRACTICE LIST IS CLOSED TO NEW PATIENTS
We apologise but we have had to currently cap our list due to recent pressures on th practice. We feel we have no alternative but to cap our list to new patients as we feel if we continue to do so it would jeopardise our ability to provide safe care to those patients already registered at the Practice.
Apologies for any inconvenience caused.
From 1st May all our patient will have access to a new pre-booked NHS Service for GP and Nurses appointments outside of normal working hours. See our appointments section for further details.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
All our staff are bound by the same rules of confidentiality as the Doctors and Nurses. We can only give any medical information including test results to the patient themselves unless we have in writing permission to do otherwise.
In line with Department of Health guidelines, the Caldicott report and Data Protection Act we wish to advise you how we handle information held on patients. Everyone in the NHS has a legal duty to keep information about you confidential. You have a right to access your health records.
Out Of Hours
You can call 111 when you need medical help fast but it is not a 999 emergency. 111 is available 365 days a year, 24 hours a day. Calls are free from landlines and mobiles.
Outside surgery hours there is always a doctor on call for emergencies. Out of hours cover is provided by South East Health in the evenings, weekends and bank holidays. Please listen to the message on our answerphone for the relevant details.
Access to St. Luke’s Surgery premises is via a ramp at the front entrance of the surgery.
(Site updated 18/11/2019)